Sharing a report
Once a report is published, you can share it with customers, agents, and other parties. Inspector Studio gives you a permanent link that anyone can use to view the report without needing a login.
Getting the report link
Open the booking.
Find the report in the Reports section.
Click Share or Copy Link next to the report.
The link is copied to your clipboard. Paste it anywhere — an email, an SMS message, a Thread, or a text message outside the platform.
Alternatively, open the published report in the editor and click the Share button in the top toolbar.
The link is permanent
The report link does not expire and does not change. Once you share it, the customer can bookmark it and return to it at any time. The link always shows the current published version of the report — if you make edits after sharing, the link reflects those changes automatically.
Sharing via Threads
The most common way to share a report is through Threads. Open the booking, start a message to the customer, and paste the report link into the message body. This keeps the delivery in your message history with the booking.
You can also use a Conditional to send the report link automatically when the report is published. Set up a Conditional with the Report Published trigger and include {{report_link}} in the message body.
Sharing via the customer portal
Customers who are logged in to the customer portal see all their published reports listed there. If you have already shared the portal link with the customer, they can find their reports without you needing to send an individual report link each time.
Access control
The report link is accessible to anyone who has it. Inspector Studio does not require a login to view the link. This means:
Do not share the link publicly (for example, on social media).
The link is long and unguessable, so it is not easily found by someone who was not given it.
If you need to revoke access, unpublish the report. The link will show nothing until you republish.
Downloading the report as a PDF
From the published report viewer, customers (and your team) can download a PDF copy. Click the Download PDF button in the viewer. The PDF is a formatted version of the full report, suitable for emailing, printing, or attaching to a real estate file.
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