Your personal account settings
Personal account settings are separate from your organization's settings. They control how Inspector Studio looks and behaves for you specifically — your name, your preferred date and time format, your timezone, and your password. Changes here affect only your account, not your teammates'.
Getting there
Click your name or avatar in the top-right corner of the screen and select Account Settings or My Profile.
Profile information
Name and display name
Your name appears on reports you write, messages you send, and in the team member list. Keep it accurate — customers and teammates see it in a number of places.
Email address
Your email address is your login identifier. To change it, enter a new address and confirm the change via a verification email sent to the new address.
Password
To change your password, click Change Password, enter your current password, then enter and confirm the new one. Use a strong password — a mix of letters, numbers, and symbols at least 12 characters long.
If you forget your password, use the Forgot Password link on the login page.
Date and time preferences
Inspector Studio can display dates and times in different formats. Choose the one that feels natural to you:
Date formats:
MM/DD/YYYY (for example, 06/18/2026) — common in the US
DD.MM.YYYY (for example, 18.06.2026)
YYYY-MM-DD (for example, 2026-06-18) — ISO standard
Time formats:
12-hour with lowercase am/pm (for example, 9:00am)
12-hour with uppercase AM/PM (for example, 9:00 AM)
24-hour (for example, 09:00)
These preferences affect how dates and times appear throughout Inspector Studio for you — in booking lists, the calendar, and report details.
Timezone
Set the timezone you work in. All times in Inspector Studio — booking start times, message timestamps, calendar events — will display in your chosen timezone.
If your organization's timezone is different from yours (for example, you are a remote team member in a different state), your personal timezone takes priority for your own view.
Tip: If booking times ever look off by an hour or more, check your timezone setting first — a mismatch between your device timezone and your Inspector Studio timezone is the most common cause.
Profile photo
You can upload a profile photo that appears next to your name in the team member list and in thread messages. Click Upload Photo and select an image from your device.
Saving your changes
Click Save after making any changes. Most preference changes take effect immediately without requiring a page refresh.
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